Wisteria Avenue · Abingdon
Not sure what to
book? We've got you.
Answer a few quick questions and we'll point you towards the perfect appointment — no guesswork, no jargon.
Step 1
What are you most interested in?
Pick whichever is closest — we'll narrow it down from here.
Hair Colour
Highlights, balayage, tints, toning & more
Hair Cutting
Restyle, trim, layers & blowdry finishing
Hair Extensions
Length, volume or both
Perms
Waves, curls or body — modern techniques
Treatments
Keratin, JOICO, Olaplex & scalp care
Colour · Question 1 of 9
How would you describe yourself?
This helps us ask you the right questions.
I have never had my hair coloured before
I know exactly what I am looking for!
I'm unsure what I'm looking for
I know what I want, but I'm not sure what to book
Colour · Question 2 of 9
What kind of colour are you after?
Don't worry about the technical name — just pick what feels right.
One all-over colour
A single, even colour from root to tip
Highlights
Lighter pieces throughout — bright and defined
Balayage
Soft, sun-kissed gradient — grows out naturally
Something subtle
A gentle enhancement — barely-there but beautiful
Something creative
A bolder change — fashion colours, vivids or a transformation
Something else
A refresh, toning gloss or something I can't quite describe
I'm not sure
I'd love some guidance from the team
Colour · Question 3 of 9
How often do you see yourself visiting the salon for colour?
There's no wrong answer — this helps us match you to the right service.
1–2 times per year
Very low maintenance
3–4 times per year
Roughly every 3 months
5+ times per year
Every 6–8 weeks
I'm not sure yet
Colour · Question 4 of 9
What sort of colours do you like?
Lighter shades
Blondes, caramels, highlights
Darker shades
Browns, blacks, deep tones
Don't mind
Open to anything
Colour · Question 5 of 9
How would you describe your hair right now?
Be honest — this is one of the most important questions!
Virgin — never been coloured
Grown-out highlights or balayage
Grown-out tint (one colour all over)
A mix of lots of different colours
I'm not sure how to describe it
Colour · Question 6 of 9
When you touch your hair, does it feel...
Please be honest here — condition affects what we can safely achieve.
Amazing — strong, soft and healthy
Could be better, but I'm not overly concerned
I'm very worried about the condition of my hair
We'd love to help
Let's talk about your hair first
We really appreciate your honesty. If your hair is in a fragile or compromised state, we'd always recommend a consultation before any colour service — not to gatekeep, but because we genuinely want to give you the best possible result, and sometimes that means taking a step back first.
What we'd suggest
Book a Consultation: Complimentary, no obligation — we'll assess your hair in person and map out a realistic plan
Consider a treatment first: Our JOICO 4-step treatment can dramatically improve hair health before any chemical service
We'll be honest with you: If your hair isn't ready for colour, we'll tell you — and give you a clear path to get there
Not sure? Give us a call or pop in — we're always happy to chat.
Colour · Question 7 of 9
My hair is showing...
Grey coverage significantly affects which service is right for you.
No greys at all
Some greys — noticeable but not dominant
A lot of greys
Almost or completely grey
Colour · Question 8 of 9
If I could change one thing about my existing colour, it would be...
Pick whichever resonates most.
A softer, more blended result
I'd like to go lighter overall
A less blocky, more dimensional colour
Just a better overall colour
A softer regrowth line
Better grey blending
The tone — it's too warm, too ashy, or just not right
Nothing — I'm happy with it, just need a refresh
Colour · Question 9 of 9
My last hair colour appointment was done by...
A professional
Me — I did it myself
Someone else who isn't a professional
I've never had my hair coloured
Consultation required
We need to see your hair in person first
When hair has been coloured at home or by someone without professional training, there are too many variables for us to safely book a standard service without seeing it first. This isn't a barrier — it's us protecting your hair and making sure we deliver something you'll love.
Why a consultation matters here
Unpredictable results: Home dye — especially box colour — contains metallic salts that can react badly with professional lighteners
We need to assess: Porosity, elasticity, existing colour build-up and overall condition before recommending anything
It's complimentary: Our consultations are free and take around 20–30 minutes
We'll make a plan: You'll leave knowing exactly what's achievable, how many appointments it will take, and what it will cost
Not sure? Give us a call or pop in — we're always happy to chat.
Colour · Final question
My last colour appointment was...
Within the last month
1–2 months ago
3–4 months ago
4–6 months ago
6+ months ago
I've never had it coloured
Haircut · Question 1 of 6
How are you feeling about your hair right now?
Be honest — there's no wrong answer here.
I want a big change — something noticeably different
I'm happy with my last haircut, I just need it freshening up
I have curly hair and need someone who understands it
I'm growing my hair and just need it maintained
I'm not really sure — I just know something needs to change
Haircut · Question 2 of 6
When was your last haircut?
Within the last 4 weeks
6–8 weeks ago
3–4 months ago
6+ months ago
I genuinely can't remember
Haircut · Question 3 of 6
How would you describe your hair?
Fine & straight — tends to go flat easily
Thick & straight — heavy, lots of it
Wavy — it has a natural wave or loose movement
Curly or coily — a defined curl pattern
Haircut · Question 4 of 6
How long is your hair currently?
Short — above the jaw
Mid-length — jaw to shoulder
Long — below the shoulder
Very long — past the mid-back
Haircut · Question 5 of 6
What bothers you most about your hair right now?
Pick whichever resonates — even if your hair is generally fine.
It goes flat and has no body or life
It feels too heavy — it drags everything down
It's frizzy and difficult to manage
The ends look damaged or straggly
It just doesn't have a shape — it does nothing
Nothing really — I'm fairly happy with it
Haircut · Question 6 of 6
How do you usually wear your hair day-to-day?
I let it air dry — the less effort the better
I blowdry it most days
I use heat tools regularly — straighteners or curlers
It's almost always tied up
Extensions · Question 1 of 6
What's the main reason you're thinking about extensions?
Pick whichever fits best — we'll work out the rest from here.
I've always wanted longer or fuller hair — I'm ready to try
I've had them before and loved them — I'm coming back
I currently have extensions from somewhere else and want to switch
I have a special occasion coming up and want a temporary boost
My hair is fine or thin and I want it to look fuller
Extensions · Question 2 of 6
What would you most like extensions to do for you?
Give me more length
My hair just won't grow past a certain point
Make it look thicker
My hair is fine and I want it to look fuller
Both — length and fullness
I want a complete transformation
A boost for a special occasion
Wedding, event — or just trying them for the first time
Extensions · Question 3 of 6
How long is your hair right now?
This is important — extensions need a minimum amount of natural hair to attach to.
Very short — above the ear or a crop
Short — around jaw length
Mid-length — chin to shoulder
Long — below the shoulder
A gentle heads up
Your hair may be a little short for extensions right now
Extensions need enough natural hair to securely attach to — generally at least jaw length as a minimum. Any shorter and there isn't enough to blend or bond safely, and the result won't look natural.
What we'd suggest
Give it a little time: Once your hair reaches the jaw, you'll be in a great position to start
Come in for a chat: We can assess in person and give you a clear idea of timing and what's achievable
In the meantime: A treatment to improve condition now means your hair will be in the best possible state when you're ready
Not sure? Give us a call — we're always happy to be honest with you.
Extensions · Question 4 of 6
How would you describe your natural hair?
Fine — quite thin and delicate
Medium — average thickness
Thick — lots of it, quite strong
Damaged or compromised — I'm concerned about its condition
Extensions · Question 5 of 6
What colour is your natural hair?
This helps us understand colour matching requirements.
Blonde — light or very light
Mid-blonde or dirty blonde
Brown — light, mid or dark
Dark brown or black
I have coloured hair — highlights, balayage or tint
Extensions · Question 6 of 6
How do you feel about the investment involved?
Extensions vary significantly in cost — this helps us suggest the right method.
I'm flexible — quality and longevity matter most to me
Mid-range — I want good results but I'm budget-conscious
I'd like to keep costs as low as possible
Perms · Question 1 of 6
What would you love your hair to do that it doesn't do right now?
I want waves or curls — my hair is straight and I want texture
I want more volume and lift — it's flat and does nothing
I want to spend less time styling — I want it to air-dry well
I've seen amazing results online and I'm curious
Perms · Question 2 of 6
Which of these sounds most like what you're after?
Soft, beachy waves
Undone and effortless — like it dried that way
Defined, bouncy curls
A proper curl with spring and shape
Volume and root lift
No visible curl — just body and movement
Perms · Question 3 of 6
How would you describe your natural hair texture?
This affects which perm technique will give you the best result.
Very straight and resistant — typical of Asian hair
Often needs a stronger technique to hold a curl
Straight — but not particularly resistant
Already has some natural wave or movement
Fine and soft — not much natural texture
Perms · Question 4 of 6
Has your hair been chemically treated before?
No — completely natural
Yes — coloured (highlights, tint etc)
Yes — bleached or significantly lightened
Yes — keratin or smoothing treatment
Perms · Question 5 of 6
How does your hair feel right now?
Strong and healthy
Average — could be better but not alarming
I'm concerned about its condition
Perms · Question 6 of 6
How long is your hair?
Short — above the jaw
Mid-length — jaw to shoulder
Long — below the shoulder
Treatments · Question 1 of 5
How does your hair make you feel right now?
Be as honest as you like — this is the most useful question we'll ask.
Frustrated — it's damaged and I want to actually fix it
Annoyed — the frizz is relentless and I'm exhausted by it
Uncomfortable — my scalp is dry, itchy or flaking
Cautious — I'm colouring my hair and want to protect it
Underwhelmed — it's fine but I know it could look better
Treatments · Question 2 of 5
When you touch your hair, it feels...
Brittle, snapping or breaking — I'm losing length
Dry and rough to touch — lacking moisture
Puffy and frizzy — won't sit smoothly
Dull and flat — just lacking lustre
OK actually — but I know it could be better
Treatments · Question 3 of 6
Have you had any professional hair treatments before?
No — this would be my first time
Yes — I've had conditioning or repair treatments before
Yes — I've had a smoothing or frizz treatment
Yes — I have treatments regularly and want to continue
Treatments · Question 4 of 6
Is your hair chemically coloured or treated?
No — completely natural
Yes — professionally coloured
Yes — bleached or heavily lightened
Yes — home coloured
Treatments · Question 5 of 6
When did you last have a haircut?
Bear with us — this is more relevant than it might seem!
Within the last 6–8 weeks — I'm up to date
3–6 months ago — probably due one soon
6+ months ago — it's been a while
I'm not sure — I don't go regularly
Treatments · Question 6 of 6
What would you most love your hair to feel and look like?
Stronger and healthier — less breakage, more resilience
Smoother and more manageable — but I still want to keep my natural curl or wave
Smoother and straighter in appearance — less curl, less frizz, more polished
More moisture and shine — it feels dry and dull
A healthier scalp — it's irritated, dry or flaking
Protection around my colour — I want the best possible result
Your personalised recommendation
Loading...
What to expect
Not sure this is right? Give us a call or pop in — we're always happy to chat through your options.